I received a good service from Elizabeth M. today at Old Orchard Mall. She cleaned my wedding ring as well and told me about the sales as well. Olga Nov 15, 2025
Veronica saved the day and fixed my new watch quickly. I had just received the watch for my wedding and she was amazing helping get it sized. Great customer service and experience A++++ Jonnyboy Nov 24, 2025
Appreciate Armend being a great representative for this place ! Picked up a great piece today. Suraj Nov 14, 2025
Me and my partner went engagement ring shopping. This was the second store we looked at. Bill was very friendly and got us up to speed on what to know about diamonds, gold, and the like. Showed us a variety of rings so that my partner could get a good feel for how it felt on her hand. Came back after looking at several places in town and decided to go the custom route, which Johnathan helped me with. They asked me if I had a budget in mind, and stated they would try their best to work with that and did so. We went through several iterations with the artists designing the ring. We looked at diamonds together, online, and in person to pick the right center stone. The prices on their diamonds beat comparable diamonds from other retailers. They were very respectful, amenable, and pleasant throughout the whole process. The final product was a ring that my partner was very happy with. Would recommend to anyone! Sam Oct 24, 2025
Randall has a great establishment here! Employees were very generous and helped me out a bunch! Jordan Oct 20, 2025