The customer service was excellent but I feel the company has you coming and going. We had a lab grown 2 k that I traded in for a natural one recently and I feel the diamond was marked up to compensate the cost. Robert Oct 22, 2025
Sherry and Veronica where very nice and helpful highly recommend coming and visiting them Robert Nov 02, 2025
I came into Roger's and Hollands with slight intention of buying a watch. However, with great help and great service from Haley and Dowson, i was able to make a purchase that filled my desires of purchasing a new watch. I highly recommend this place as the customer service was great and experience wonderful. Javian Nov 23, 2025
Unfortunately I didn't catch the name of the associate who helped me but I had an amazing experience buying my first watch at the Fairfield commons location 11/23/25. He helped me look at various watches within my budget with a smile on his face the entire time. Will go back thank you. Joshua Nov 23, 2025
First time shopping here - Libby helped me and was super patient and helpful. Definitely picked up the vibe of what I was looking for, she’s an absolute gem. I’ll absolutely be back. Nicole Nov 14, 2025