Madison is amazing. She was friendly and did a great job handling my jewelry! Trinity was very sweet as well. GIVE THEM A RAISE!! Lol Jhiiel Sep 10, 2025
First time shopping here - Libby helped me and was super patient and helpful. Definitely picked up the vibe of what I was looking for, she’s an absolute gem. I’ll absolutely be back. Nicole Nov 14, 2025
Wonderful experience tonight at the Springfield, Illinois location! My sister and I were in need of a couple jewlery repairs and Madison went above and beyond to make sure we were taken care of. Great customer service is hard to find these days and we really appreciated her knowledge, enthusiasm and patience. Kacie Oct 03, 2025
I have closely worked with Justin over the last five years I will not go anywhere else. His customer service has been absolutely amazing. He goes above and beyond with sales. I have purchased several pieces through him every time I am in the Eau Claire location. I tend to find him because I have always had an honest, friendly positive experience I look forward to future purchases with Justin He goes above and beyond his position he has been more than a sales clerk. I have also witnessed him training other staff. He is beyond pleasant and knowledgeable. He is personal that is an asset to have in an every day business. Rochelle Aug 19, 2025