Guadalupe has excellent customer service skills. She didn’t rush us and ensure we walked away we with we want. Jennifer Oct 29, 2025
Had a great experience at the Belden Village store with Kimberly and Ryan. We went into this store to look for something for myself and my wife saw a ring she really liked. Kimberly showed us the ring as well as some others similar to compare it to. There was no pressure whatsoever and she took her time and answered all our questions. She was delightful to work with. After a much longer visit than I expected, we purchased the ring Kimberly showed us, a new ring for me and a necklace for my wife. Oh, and I did purchase what I originally stopped in to look at for myself. Ryan was also very helpful when I was looking for a new wedding band for me. He was able to find one, a bit unusual, that I would consider. I did purchase it. Kimberly and Ryan, in my opinion, went above and beyond to help us. We’ll be back soon to have Kimberly help us with future purchases. William Sep 01, 2025
Phenomenal jeweler. They took care of me 8 years after my purchase with their protection plan! They will have all of my future business. David Nov 03, 2025
I had a wonderful shopping experience. The Manager helping me was helpful, knowledgeable, kind and made me feel welcome. I will be back shopping in the future. Thank you for asking for my opinion. Karen Nov 16, 2025
Courtney is by far the best rep at the portage location I wouldn’t buy from anyone else…. Unless I wanted a bad deal! Kyle Nov 16, 2025