Last edit to add! - Randall called today to let me know the new ring was in stock, walked in, immediately was taken care of by the wonderful Randall. It was a quick, headache free swap out. Still very satisfied with bringing my buisness to ashcorft & Oak and of course to Randall, i hope theres comission for him! Randall helped me find an upgrade for my hubby! There were many options, and im not very knowledgeable on men's rings but he helped me find the perfect upgrade! *Edit* Ended up getting wring size, like a doof, called over the phone, got ahold of Randall again, he helped special order the correct size. All in all, very happy and satisfied with the customer service here!

Lena was phenomenal, patient and great at zoning in on exactly what we had an idea of what we wanted and also what we didn’t know we wanted until we found the one! Highly recommend requesting her for all your questions and ambitions all things jewelry!!

Tessa and Tyler made our engagement ring shopping experience wonderful! They are extremely knowledgeable, attentive, honest and fun. They made sure we got exactly what we were looking for. This was one of the best customer service experiences we have had in years. We will definitely be back.

This is our Go To place for jewelry. They have a great selection in store and anything else you could want for order from their main office and they also offer custom pieces which they are amazing at. The manager, Jim, is very knowledgeable. He and his staff are very helpful and will take the time needed to make sure you get exactly what you want. Any issues we have had in the past 16 years of doing business with them, have been resolved quickly and to our complete satisfaction. If you are looking for a jeweler who will provide excellent service during and after the sale with beautiful pieces, this is the place!

Dana was tremendous help on helping me pick the perfect ring for my Fiancé. Very knowledgeable and Eager to give the best deal. She even made sure to contact me when the store was temporarily closing so I’d be sure to haveny ring if needed. Tremendous customer service.