Had a great experience at the Belden Village store with Kimberly and Ryan. We went into this store to look for something for myself and my wife saw a ring she really liked. Kimberly showed us the ring as well as some others similar to compare it to. There was no pressure whatsoever and she took her time and answered all our questions. She was delightful to work with. After a much longer visit than I expected, we purchased the ring Kimberly showed us, a new ring for me and a necklace for my wife. Oh, and I did purchase what I originally stopped in to look at for myself. Ryan was also very helpful when I was looking for a new wedding band for me. He was able to find one, a bit unusual, that I would consider. I did purchase it. Kimberly and Ryan, in my opinion, went above and beyond to help us. We’ll be back soon to have Kimberly help us with future purchases. William Sep 01, 2025
Cady & Dave were exceptional!!! Bought a new wedding band. Their service and information was amazing. The warranty they over is best in industry LIFETIME!!! Thank you for hiring great people and having great products Justin Oct 16, 2025
Anne was amazing! Very attentive, knew what she was talking about and made shopping with her feel like a white glove experience! Will definitely be back for her to help me again! Megan Ash Nov 23, 2025
Love The customer experience that I get here! The employees are always amazing! I love the variety of jewelry as well. I’ve never had a bad experience in the last 10 years of me shopping here. I have bought multiple jewelry pieces here & I do have warranty on all my jewelry as well, so that my jewelry is always taken care of. Rayven Jun 20, 2025
Sherry and Scott we're incredibly helpful with our search for a new diamond for my wedding ring. I had lost a middle stone and they helped pick out the perfect one. They were knowledgeable, kind, patient and just wonderful! Highly recommend using Rogers and Helen's at Lewis Joliet Mall for your jewelry needs. Coach Nov 21, 2025