Had an slight issue but Mike and customer service went beyond their duties to help resolve the issue. So much gratitude 🙏 Randy Nov 16, 2025
Haddie did a fantastic job taking great care with my watch and making sure it was perfect!!! Sheila Nov 12, 2025
I’ve now been here a couple times and have bought two watches and I have had a pretty good experience overall. My first watch was sold to me by Madison I believe her name was and she was very nice to me but to be honest she wanted me to buy something more than I did. I came home on Black Friday that night with my first watch and I still have it and absolutely love it. I came back over a year later for my second one to be greeted by Madeline and Bill which they both felt pretty friendly to me. Madeline was very nice and Bill was super down to earth with me which I appreciate. I bought a watch and didn’t like it so I came back a few days later to exchange it for another Bulova which I love and it wasn’t too much of a hassle. I didn’t want to spend as much as I did but Bill found me the perfect watch so I bit the bullet. Overall I do like this place and do recommend it and the only reason for the 4 stars is because I did feel pressured at times to buy something but I do really like this place and the people. I will be back and thank you! LanSalma Oct 03, 2025
The over all experience was great. The associate was new and still learning that is why I gave 4 stars. Rene' Oct 17, 2025
Liz is absolutely amazing. Helped me and my daughter out A1 top notch she's so knowledgeable and not pushy. Update. I had to replace a ring. I used the insurance feature I bought. Liz was great and then today I picked it up and Amira went above and beyond and really made it a great experience picking up the ring. Thanks to everyone there! You ladies are amazing! Thank you! Mark Oct 29, 2025