Several months ago, I stopped in to look at watches. Elliott assisted me showing me many different styles and I focused in on a particular Citizen. I didn’t purchase at that time thinking I would miss my Apple Watch. I have been looking at the watch online since then and went back to purchase it yesterday, 11/22/25. Elliott remembered me and the watch I loved. That is how to treat customers. I bought the watch and had a marvelous experience. They will be my go to place for jewelry. Thank you Elliott and team!! Kelly Nov 23, 2025
My fiancée and I came in to the store to find our wedding bands, and the two women who helped us were amazing! They helped us find the exact pieces of jewelry we were dreaming of! Hannah Nov 21, 2025
Staff were friendly, knowledgeable and very accommodating. Relaxed atmosphere…highly recommend Jayne Nov 06, 2025
Excellent customer service, Jim was amazing to work with ensuring I found the perfect settings and stones for me. I was very impressed by the blossom cut diamonds I was shown and ended up choosing them for the wedding band I purchased! Jim worked hard to get me the best deal, never pressed me beyond my budget or tried to sell me on anything I didn’t want. I will be sure to return for future jewelry purchases! Evan Oct 21, 2025
Patty is absolutely amazing at Roger & Hollands in Muskegon. She has helped me on multiple occasions and never fails to outstand me. She is very educated in the field of jewelry. Shelby Sep 22, 2025
Theresa is absolutely amazing! I needed my Wife's wedding ring fixed and rodium plated, and she was able to get all my info found, collated into one account and have the ring sent off, fixed and back within a week and a half! Truly wonderful experience every time I come here. Well worth the 45 min drive just to deal with folks that care about each and every one of their clients. Thanks again! Joshua Nov 22, 2025