Unfortunately I didn't catch the name of the associate who helped me but I had an amazing experience buying my first watch at the Fairfield commons location 11/23/25. He helped me look at various watches within my budget with a smile on his face the entire time. Will go back thank you. Joshua Nov 23, 2025
Let me just say Deb was amazing! Any problem you present she seems to always have a solution and will work tirelessly with you to make sure she gets you the best price. I cannot thank you enough Deb‼️ J Nov 22, 2025
We worked with Stephanie- she was patient, knowledgeable, and efficient in determining what we were envisioning for our wedding bands and making that come to life. We did not really expect to walk out with our bands purchased, but the selection was great and we couldn’t resist! Courtney Nov 02, 2025
Several months ago, I stopped in to look at watches. Elliott assisted me showing me many different styles and I focused in on a particular Citizen. I didn’t purchase at that time thinking I would miss my Apple Watch. I have been looking at the watch online since then and went back to purchase it yesterday, 11/22/25. Elliott remembered me and the watch I loved. That is how to treat customers. I bought the watch and had a marvelous experience. They will be my go to place for jewelry. Thank you Elliott and team!! Kelly Nov 23, 2025
Patty is absolutely amazing at Roger & Hollands in Muskegon. She has helped me on multiple occasions and never fails to outstand me. She is very educated in the field of jewelry. Shelby Sep 22, 2025