I received a good service from Elizabeth M. today at Old Orchard Mall. She cleaned my wedding ring as well and told me about the sales as well. Olga Nov 15, 2025
BV Mall staff in Canton, OH were friendly, personable, knowledgeable and respected my budget. I bought a diamond pendant necklace and was very happy with the result. Would recommend. Josh Sep 26, 2025
Last edit to add! - Randall called today to let me know the new ring was in stock, walked in, immediately was taken care of by the wonderful Randall. It was a quick, headache free swap out. Still very satisfied with bringing my buisness to ashcorft & Oak and of course to Randall, i hope theres comission for him! Randall helped me find an upgrade for my hubby! There were many options, and im not very knowledgeable on men's rings but he helped me find the perfect upgrade! *Edit* Ended up getting wring size, like a doof, called over the phone, got ahold of Randall again, he helped special order the correct size. All in all, very happy and satisfied with the customer service here! Genalyn Nov 21, 2025
The guys that helped us were amazing and so friendly. Also cleaned our jewelry for us for free. Claudia Oct 08, 2025
Julian Mendoza professionalism and customer service is A+, looking forward to doing additional business with Rogers & Holland. Nahum Nov 21, 2025