Barry was extremely patient and helpful while assisting my mom with an anniversary gift. He was warm and welcoming from the moment we walked into the store. He was extremely knowledgeable on every timepiece they had and ensured we were satisfied with our decision. Overall we had a great experience and will come back again!

Had a great experience at the Belden Village store with Kimberly and Ryan. We went into this store to look for something for myself and my wife saw a ring she really liked. Kimberly showed us the ring as well as some others similar to compare it to. There was no pressure whatsoever and she took her time and answered all our questions. She was delightful to work with. After a much longer visit than I expected, we purchased the ring Kimberly showed us, a new ring for me and a necklace for my wife. Oh, and I did purchase what I originally stopped in to look at for myself. Ryan was also very helpful when I was looking for a new wedding band for me. He was able to find one, a bit unusual, that I would consider. I did purchase it. Kimberly and Ryan, in my opinion, went above and beyond to help us. We’ll be back soon to have Kimberly help us with future purchases.

Micah Evans, was a great help today! My friends found her engagement ring today and Micah showed her all the options and led her to her final decision!!! He deserves a raise!!!

I had excellent customer service while shopping for my fiancé 's engagement and wedding rings. Chad Long ( manager) worked with me for a week because I lived about 80 miles from Springfield, Illinois. The staff is very friendly and they have a very nice selection of jewelry products.

100 stars for customer service. Thank you Leilee and Heather for helping us with our purchase and your patience. Great experience with great people. ❤️