Came in to look at watches, was helped immediately by a very knowledgeable salesperson, but she also was willing to ask a colleague if it was something she didn't know. Did not pressure me at all, letting me leave to think about my purchase. Came back and made the purchase. From beginning to end, the process was pleasant and easy. Jason Mar 25, 2025
This team took the time to resize my watch and send another out for repair! The staff were so friendly and helpful to me and my energetic 3 year old as we browsed their selection while we waited. Lindsay Sep 20, 2025
The ladies here are wonderful, offering services like resizing, at a very reasonable price. Rachel Nov 06, 2025
Last edit to add! - Randall called today to let me know the new ring was in stock, walked in, immediately was taken care of by the wonderful Randall. It was a quick, headache free swap out. Still very satisfied with bringing my buisness to ashcorft & Oak and of course to Randall, i hope theres comission for him! Randall helped me find an upgrade for my hubby! There were many options, and im not very knowledgeable on men's rings but he helped me find the perfect upgrade! *Edit* Ended up getting wring size, like a doof, called over the phone, got ahold of Randall again, he helped special order the correct size. All in all, very happy and satisfied with the customer service here! Genalyn Nov 21, 2025
Turned a good experience into an great and amazing one! Looking to have links removed, not only did they remove them at no charge, everyone was helpful and friendly always nice to see a team effort and supportive environment Sophie Oct 27, 2025