Last edit to add! - Randall called today to let me know the new ring was in stock, walked in, immediately was taken care of by the wonderful Randall. It was a quick, headache free swap out. Still very satisfied with bringing my buisness to ashcorft & Oak and of course to Randall, i hope theres comission for him! Randall helped me find an upgrade for my hubby! There were many options, and im not very knowledgeable on men's rings but he helped me find the perfect upgrade! *Edit* Ended up getting wring size, like a doof, called over the phone, got ahold of Randall again, he helped special order the correct size. All in all, very happy and satisfied with the customer service here! Genalyn Nov 21, 2025
My dad bought a watch and he gave me his old one and the lady was very nice and took links out of the watch for me and even cleaned my watch I had on, amazing customer service. Dom Nov 19, 2025
They have super friendly and knowledgeable staff. We especially like Joanna, she's super nice and quick to tell us interesting facts about the difference pieces. We've bought my whole wedding set from them, and we're looking to buy again in the future soon. They're a very lovely company all around, we highly recommend them! Sophia Nov 14, 2025
Went in to The Mall At Robinson location. Michelle, the Assistant Store Manager, was very helpful. I needed my ring cut off for a upcoming procedure. She removed it for me very gently. I highly recommend Michelle and this location. Stanley Oct 13, 2025