This team took the time to resize my watch and send another out for repair! The staff were so friendly and helpful to me and my energetic 3 year old as we browsed their selection while we waited. Lindsay Sep 20, 2025
Wonderful experience tonight at the Springfield, Illinois location! My sister and I were in need of a couple jewlery repairs and Madison went above and beyond to make sure we were taken care of. Great customer service is hard to find these days and we really appreciated her knowledge, enthusiasm and patience. Kacie Oct 03, 2025
Great customer service! I have been looking for a watch for some time and didn’t want to order online. Roger & Hollands Jewelers ended up being the only place that had it in-stock in their store. No pressure sales, quick transaction, and very friendly people. Will be back in the future. Highly recommend! Pete Nov 11, 2025
Mariah provided excellent service at Rogers & Hollands. She was friendly, knowledgeable, and helped me find exactly what I needed. Highly recommend seeing her. Jon Oct 31, 2025
Amazing selection of rings and jewelry. Outstanding staff members that are very knowledgeable and helpful. I bought a ring for my fiance and the resizing was the easiest thing I’ve ever had to do. 10/10 recommend them Daniel Nov 17, 2025