Last edit to add! - Randall called today to let me know the new ring was in stock, walked in, immediately was taken care of by the wonderful Randall. It was a quick, headache free swap out. Still very satisfied with bringing my buisness to ashcorft & Oak and of course to Randall, i hope theres comission for him! Randall helped me find an upgrade for my hubby! There were many options, and im not very knowledgeable on men's rings but he helped me find the perfect upgrade! *Edit* Ended up getting wring size, like a doof, called over the phone, got ahold of Randall again, he helped special order the correct size. All in all, very happy and satisfied with the customer service here! Genalyn Nov 21, 2025
My girlfriend and I just LOVE coming here! Piper and Dan are an absolute Joy and Pleasure to work with. They are so helpful and knowledgeable at their jobs. We live in the Minneapolis/St. Paul metro and have gone to other R&H Jeweler stores in the metro area and the Rochester store is the one we keep coming back to. Totally worth the extra drive to work with Piper and Dan! We highly recommend everyone to go here. I am looking forward to a continued relationship with this store in making our special day all the more unique and special! Thank you so very much Piper & Dan! Blaine Nov 15, 2025
Wonderful experience tonight at the Springfield, Illinois location! My sister and I were in need of a couple jewlery repairs and Madison went above and beyond to make sure we were taken care of. Great customer service is hard to find these days and we really appreciated her knowledge, enthusiasm and patience. Kacie Oct 03, 2025
Amazing customer service all around , these people will make you feel at home , the best quality and prices my go to jeweler !!! carlos Oct 18, 2025