I’ve now been here a couple times and have bought two watches and I have had a pretty good experience overall. My first watch was sold to me by Madison I believe her name was and she was very nice to me but to be honest she wanted me to buy something more than I did. I came home on Black Friday that night with my first watch and I still have it and absolutely love it. I came back over a year later for my second one to be greeted by Madeline and Bill which they both felt pretty friendly to me. Madeline was very nice and Bill was super down to earth with me which I appreciate. I bought a watch and didn’t like it so I came back a few days later to exchange it for another Bulova which I love and it wasn’t too much of a hassle. I didn’t want to spend as much as I did but Bill found me the perfect watch so I bit the bullet. Overall I do like this place and do recommend it and the only reason for the 4 stars is because I did feel pressured at times to buy something but I do really like this place and the people. I will be back and thank you! LanSalma Oct 03, 2025
They were very helpful with finding a wedding ring for my wife. She instantly said yes! Brian Aug 19, 2025
Just worked with Dana, and Richard. Such a pleasant experience buying another watch. I have bought many watches and by far one of the most pleasant experience. Would highly recommend for all your jewelry needs. Logan Nov 01, 2025
Rauj! Rauj! Rauj! He is the ABSOLUTE BEST!!! He's patient and so very kind. He thoroughly explains the product and is very knowledgeable. I've been shopping at R&H for over 20 years, and the majority of that time and money has been spent with Rauj. Thank you for being such a great resource and a kind person altogether. Alia S. Nov 06, 2025
Always a pleasure seeing victor. He is welcoming, kind, and hard working to get your needs met. Found the perfect ring with his help. Thank you Victor ! Michelle Oct 27, 2025