Amazing service!! Warm, friendly, not pushy at all!! Let us look without being bothered and followed.. was ready when we were ready to made a decision!! 10 outta 10 would recommend and go back!!! Elizabeth Nov 11, 2025
Unfortunately I didn't catch the name of the associate who helped me but I had an amazing experience buying my first watch at the Fairfield commons location 11/23/25. He helped me look at various watches within my budget with a smile on his face the entire time. Will go back thank you. Joshua Nov 23, 2025
Whole staff was incredibly helpful during my experience purchasing an engagement ring, Ashe was especially helpful, taking time on a busy day to guide me to designing the perfect ring. Peyton Feb 27, 2025
This is our Go To place for jewelry. They have a great selection in store and anything else you could want for order from their main office and they also offer custom pieces which they are amazing at. The manager, Jim, is very knowledgeable. He and his staff are very helpful and will take the time needed to make sure you get exactly what you want. Any issues we have had in the past 16 years of doing business with them, have been resolved quickly and to our complete satisfaction. If you are looking for a jeweler who will provide excellent service during and after the sale with beautiful pieces, this is the place! Jimmy Nov 09, 2025
Absolutely love John and Melody! They made the experience easy and welcoming as soon as I came to their section. So glad to have got these beautiful gifts for my partner and can’t wait to show them!! Rhyann Nov 12, 2025