I’ve now been here a couple times and have bought two watches and I have had a pretty good experience overall. My first watch was sold to me by Madison I believe her name was and she was very nice to me but to be honest she wanted me to buy something more than I did. I came home on Black Friday that night with my first watch and I still have it and absolutely love it. I came back over a year later for my second one to be greeted by Madeline and Bill which they both felt pretty friendly to me. Madeline was very nice and Bill was super down to earth with me which I appreciate. I bought a watch and didn’t like it so I came back a few days later to exchange it for another Bulova which I love and it wasn’t too much of a hassle. I didn’t want to spend as much as I did but Bill found me the perfect watch so I bit the bullet. Overall I do like this place and do recommend it and the only reason for the 4 stars is because I did feel pressured at times to buy something but I do really like this place and the people. I will be back and thank you! LanSalma Oct 03, 2025
Kylie and Nancy were great! They were personable, made us feel comfortable and were upfront and honest with pricing. The rings were beautiful and reasonably priced. Daniel Nov 01, 2025
BV Mall staff in Canton, OH were friendly, personable, knowledgeable and respected my budget. I bought a diamond pendant necklace and was very happy with the result. Would recommend. Josh Sep 26, 2025
Ryan was very helpful and he took care of my payment and resetting stone on my ring. Very efficient. Service was excellent. Sellena Oct 06, 2025