Great customer service, incredible help picking out watches. Delaney helped us and she knows her stuff! Cameron La Nov 12, 2025
Victor was friendly and helpful. I Didn’t feel pressured to buy. I found what I was looking for. I went back a few days later with an issue I had with the second watch I bought. Victor was able to help and solve the issue quickly. Grateful for his help. Definitely coming back for any watch purchases in the future. Thank you Victor and Lupe. Linda Nov 21, 2025
Stephanie Harris was the woman who helped me. She was absolutely wonderful. I got engaged and didnt love the ring. She helped me find a ring I loved that was in my budget. She was so sweet and listened to my wants. I definitely recommend coming here for your jewelry and asking for Stephanie. Victoria Nov 23, 2025
My girlfriend and I just LOVE coming here! Piper and Dan are an absolute Joy and Pleasure to work with. They are so helpful and knowledgeable at their jobs. We live in the Minneapolis/St. Paul metro and have gone to other R&H Jeweler stores in the metro area and the Rochester store is the one we keep coming back to. Totally worth the extra drive to work with Piper and Dan! We highly recommend everyone to go here. I am looking forward to a continued relationship with this store in making our special day all the more unique and special! Thank you so very much Piper & Dan! Blaine Nov 15, 2025
Even though I didn’t want a “high end” watch, they treated me like a favored customer and didn’t try to push the more expensive ones, but showed what was available. I needed a couple links added to make it more comfortable and they gladly ordered them since they weren’t readily available. The salesman interacted with us while we were looking, showing interest in us. That’s what sold me—besides liking the watch that I bought!! Linda Oct 22, 2025
A huge shout-out to the team at this location. I get nervous with large purchases and was already anxious after visiting the other jewelers before arriving at Rogers and Hollands. Upon walking in, we were immediately greeted by Christopher, Cady, and Jaxon. These three folks earned my trust right away due to their genuine interest to help and ensure we got what we wanted. Christopher provided us information about warranties, cleanings, protection plans, and setting styles. Information no other jeweler, in town, had provided. The company’s ring designer Brad was available for a consultation coincidentally around the time we walked in, Christopher and Cady helped coordinate an opportunity for us to meet on Teams with Brad, where he crafted the perfect engagement ring for my soon-to-be fiancé. After we designed our ring Christopher and his team were excellent in finalizing the transaction, and it was very cool that he gave us a large amount of spend $300, get $100 off coupons for our next purchase. (Wedding bands) We had a great experience and cannot wait to come back! Thank you Christopher, Cady, Jaxon, and Brad! -Ryan & Alyson Ryan Oct 13, 2025