Me and my partner went engagement ring shopping. This was the second store we looked at. Bill was very friendly and got us up to speed on what to know about diamonds, gold, and the like. Showed us a variety of rings so that my partner could get a good feel for how it felt on her hand. Came back after looking at several places in town and decided to go the custom route, which Johnathan helped me with. They asked me if I had a budget in mind, and stated they would try their best to work with that and did so. We went through several iterations with the artists designing the ring. We looked at diamonds together, online, and in person to pick the right center stone. The prices on their diamonds beat comparable diamonds from other retailers. They were very respectful, amenable, and pleasant throughout the whole process. The final product was a ring that my partner was very happy with. Would recommend to anyone! Sam Oct 24, 2025
Unfortunately I didn't catch the name of the associate who helped me but I had an amazing experience buying my first watch at the Fairfield commons location 11/23/25. He helped me look at various watches within my budget with a smile on his face the entire time. Will go back thank you. Joshua Nov 23, 2025
Came here to Ashcroft and Oak and was just looking at first/window shopping and Mr. Joel Harris grade A gentleman, who will also make you laugh the first chance he gets, shows my wife rings and she chose the one she felt was the one for her after many decisions. Ethan Nov 17, 2025
I was just passing through to inquire if they could Clean my Ring and also at the same time tell me what size my Ring finger is. My ring looks very nice. While there I also asked about clip in or something for adjustable ring sizing. They were also able to help me with that as well my ring fits so well. Even though I wasn't a customer today, I will definitely be back in the future. The young man that helped me was Gabriel. He was very helpful and polite. cynthia Nov 05, 2025
Saheala was very personable, competent and helpful. I had my wedding ring, which was previously purchased there, cleaned and checked. She did an excellent job. The ring looks so much better. kathleen Oct 21, 2025