Went in to The Mall At Robinson location. Michelle, the Assistant Store Manager, was very helpful. I needed my ring cut off for a upcoming procedure. She removed it for me very gently. I highly recommend Michelle and this location. Stanley Oct 13, 2025
Absolutely fantastic experience!!! The small staff was so helpful... and especially Mark who helped me walk through choosing a couple of perfect gifts for my wife. He is among the most professional, kind, and helpful jewelers I have ever had the pleasure of working with. So a HUGE Thank You to him, and to the Roger's brand and store in general for the quality and value both coming together to make some great memories for my family and my wife's birthday this year!! Bravo!!!......... Brian Brian Nov 19, 2025
I needed a new necklace chain for my pendent and Alexandra helped me find the perfect one! She took the time to explain different chains and helped me try them all on so that I could find the perfect length. She was professional and patient and I would highly recommend her services! Brittney Oct 20, 2025
Great service! Went in to ask about my bill and they were able to make a call and save me some money! Thanks! Michael Nov 09, 2025
Even though I didn’t want a “high end” watch, they treated me like a favored customer and didn’t try to push the more expensive ones, but showed what was available. I needed a couple links added to make it more comfortable and they gladly ordered them since they weren’t readily available. The salesman interacted with us while we were looking, showing interest in us. That’s what sold me—besides liking the watch that I bought!! Linda Oct 22, 2025
Very thankful for the nice employee who helped us getting a watch fixed in a very quick matter. Gianina Nov 22, 2025