We were helped by Andy as soon as we walked in the store. He was super kind and helpful. With any questions we had, he answered without thinking. Very good at what he does. Konner Nov 14, 2025
Always great quality jewelry and the staff is always helpful. Never any pressure to buy anything Will Oct 10, 2025
Went in to The Mall At Robinson location. Michelle, the Assistant Store Manager, was very helpful. I needed my ring cut off for a upcoming procedure. She removed it for me very gently. I highly recommend Michelle and this location. Stanley Oct 13, 2025
Several months ago, I stopped in to look at watches. Elliott assisted me showing me many different styles and I focused in on a particular Citizen. I didn’t purchase at that time thinking I would miss my Apple Watch. I have been looking at the watch online since then and went back to purchase it yesterday, 11/22/25. Elliott remembered me and the watch I loved. That is how to treat customers. I bought the watch and had a marvelous experience. They will be my go to place for jewelry. Thank you Elliott and team!! Kelly Nov 23, 2025
Hannah sold me a beautiful ring for my girlfriend. Go see Hannah at Sangertown Square Mall in New Hartford, NY. CHARLES Nov 12, 2025