Oh my goodness, Victor Fernandez is the best jeweler I have ever worked with. He explained the difference between natural and lab diamonds. He was patient, and I was able to upgrade my ring at a great price. I also received coupons for my next purchase. Roger's and Holland's made a great choice when they hired VICTOR! latoya Oct 25, 2025
Last edit to add! - Randall called today to let me know the new ring was in stock, walked in, immediately was taken care of by the wonderful Randall. It was a quick, headache free swap out. Still very satisfied with bringing my buisness to ashcorft & Oak and of course to Randall, i hope theres comission for him! Randall helped me find an upgrade for my hubby! There were many options, and im not very knowledgeable on men's rings but he helped me find the perfect upgrade! *Edit* Ended up getting wring size, like a doof, called over the phone, got ahold of Randall again, he helped special order the correct size. All in all, very happy and satisfied with the customer service here! Genalyn Nov 21, 2025
Ask for micah. He was easy to work with and strived to help me find exactly what i wanted! 10/10 Ace Nov 03, 2025
Ryan was very helpful and he took care of my payment and resetting stone on my ring. Very efficient. Service was excellent. Sellena Oct 06, 2025