Wonderful experience tonight at the Springfield, Illinois location! My sister and I were in need of a couple jewlery repairs and Madison went above and beyond to make sure we were taken care of. Great customer service is hard to find these days and we really appreciated her knowledge, enthusiasm and patience. Kacie Oct 03, 2025
Thank you Tahmeena. You were so very helpful in helping us find the gift we were looking for my niece. Jennifer Nov 16, 2025
Courtney is by far the best rep at the portage location I wouldn’t buy from anyone else…. Unless I wanted a bad deal! Kyle Nov 16, 2025
I had a wonderful shopping experience. The Manager helping me was helpful, knowledgeable, kind and made me feel welcome. I will be back shopping in the future. Thank you for asking for my opinion. Karen Nov 16, 2025
Our experience here was excellent. We came in o e day and looked at a ring that contained our son’s birthstone and a butterfly and then came back a few days later to get it. Our son had just passed away and this ring meant a lot to my wife. They were very receptive and kind while working with us on the purchase and made us feel like more than just a “customer” getting a product. The lady also showed my wife the cleaning cloth for silver and cleaned her earrings which was amazing. They brought a smile to our face which was not easy to do. We will be coming back for life! Army Nov 19, 2025
Excellent staff. Enjoyed the ineraction and ability to work with reaching a compromise to make my purchase. Great personnel. John Oct 28, 2025