Jason and Rana were very helpful in selecting our rings, informative, and handled special requests diligently. Encounters with other staff was also excellent.

Wonderful experience tonight at the Springfield, Illinois location! My sister and I were in need of a couple jewlery repairs and Madison went above and beyond to make sure we were taken care of. Great customer service is hard to find these days and we really appreciated her knowledge, enthusiasm and patience.

We were treated with respect and products were explained thoroughly. The congeniality and professionalism was refreshing. The Bradleys

thank you Julian for the help on finding the perfect watch, Julian is professional and will hive you options and help you fine what your looking for.

Me and my partner went engagement ring shopping. This was the second store we looked at. Bill was very friendly and got us up to speed on what to know about diamonds, gold, and the like. Showed us a variety of rings so that my partner could get a good feel for how it felt on her hand. Came back after looking at several places in town and decided to go the custom route, which Johnathan helped me with. They asked me if I had a budget in mind, and stated they would try their best to work with that and did so. We went through several iterations with the artists designing the ring. We looked at diamonds together, online, and in person to pick the right center stone. The prices on their diamonds beat comparable diamonds from other retailers. They were very respectful, amenable, and pleasant throughout the whole process. The final product was a ring that my partner was very happy with. Would recommend to anyone!