Lori did an amazing job. I stopped at multiple places looking to purchase a diamond and have it set in my wife’s wedding ring. At all of those stops I was met with almost snobbish attitudes. Lori, at Roger’s and Hollands, was kind, knowledgeable and listened to what I was looking for rather than the massive upsell approach. Thanks Lori Robert Nov 24, 2025
Liz is absolutely amazing. Helped me and my daughter out A1 top notch she's so knowledgeable and not pushy. Update. I had to replace a ring. I used the insurance feature I bought. Liz was great and then today I picked it up and Amira went above and beyond and really made it a great experience picking up the ring. Thanks to everyone there! You ladies are amazing! Thank you! Mark Oct 29, 2025
Raj was so helpful! He helped me with picking and choosing all the right pieces. He was extremely nice, explained every piece with so much knowledge. I will be coming back for other pieces in the future! Diana Nov 21, 2025
I had excellent customer service while shopping for my fiancé 's engagement and wedding rings. Chad Long ( manager) worked with me for a week because I lived about 80 miles from Springfield, Illinois. The staff is very friendly and they have a very nice selection of jewelry products. Derek Aug 05, 2025
I went to several jewelers to find what I was looking for. When I stopped at Rogers & Holland, Tessa and Tyler went above and beyond. They listened to what I wanted, were compassionate, and I walked out with a purchase I love! Thank you! Ellen Nov 20, 2025