Came in to look at watches, was helped immediately by a very knowledgeable salesperson, but she also was willing to ask a colleague if it was something she didn't know. Did not pressure me at all, letting me leave to think about my purchase. Came back and made the purchase. From beginning to end, the process was pleasant and easy. Jason Mar 25, 2025
Megan is my go to! Cece is also my girl! She has an awesome staff! If they weren’t here, I wouldn’t even bother coming! They always take care of me! Lauren Oct 19, 2025
It was such a lovely experience.. I came in with my boyfriend to get a gift for my mother since her birthday is Monday.. Arlene was quick to help us out and started making us questions about my mother.. she was so joyful and fun and just made the experience 10x better… we will definitely be back especially after she was so generous to to gives us a $100 ticket/coupon that lasts til February of next year!!! With the holidays coming around this was definitely amazing! A kind thank you to Arlene she made me and my partner laugh and have such a wonderful shopping experience Michelle Nov 01, 2025
Even though I didn’t want a “high end” watch, they treated me like a favored customer and didn’t try to push the more expensive ones, but showed what was available. I needed a couple links added to make it more comfortable and they gladly ordered them since they weren’t readily available. The salesman interacted with us while we were looking, showing interest in us. That’s what sold me—besides liking the watch that I bought!! Linda Oct 22, 2025
An incredible experience with Jennifer Ostrander. I am in love with my wedding band she helped me find! Excellent customer service means something these days and if you want this while you are looking for your special piece of jewelry go visit her and her team at Salmon Run Mall! This location has beautiful pieces and my fiancee and I found it easy to find out forever wedding bands. Ordering was a breeze, offered sale prices were amazing, sizing my ring was done so fast and fit perfectly! Thank you Jennifer and Ashcroft & Oak. A truly wonderful experience and we will return because of this experience! AmberLee Nov 23, 2025