Liz is absolutely amazing. Helped me and my daughter out A1 top notch she's so knowledgeable and not pushy. Update. I had to replace a ring. I used the insurance feature I bought. Liz was great and then today I picked it up and Amira went above and beyond and really made it a great experience picking up the ring. Thanks to everyone there! You ladies are amazing! Thank you! Mark Oct 29, 2025
Finished product was beautiful, great service, personable, enjoyable 7/30 /25.... Bought a G Shock watch for my husband, snd the service was amazing, a young lady who works on Wednesday, took my husband through all the settings, charged it, gave him printed instructions. What an amazing store and great people to help you...ALL of them, that helped us Thank you so much Betty Jul 30, 2025
Jeremy was such a help with everything from getting my necklace to getting the chain fixed Dylan Sep 29, 2025
Sherry and Scott we're incredibly helpful with our search for a new diamond for my wedding ring. I had lost a middle stone and they helped pick out the perfect one. They were knowledgeable, kind, patient and just wonderful! Highly recommend using Rogers and Helen's at Lewis Joliet Mall for your jewelry needs. Coach Nov 21, 2025
Last edit to add! - Randall called today to let me know the new ring was in stock, walked in, immediately was taken care of by the wonderful Randall. It was a quick, headache free swap out. Still very satisfied with bringing my buisness to ashcorft & Oak and of course to Randall, i hope theres comission for him! Randall helped me find an upgrade for my hubby! There were many options, and im not very knowledgeable on men's rings but he helped me find the perfect upgrade! *Edit* Ended up getting wring size, like a doof, called over the phone, got ahold of Randall again, he helped special order the correct size. All in all, very happy and satisfied with the customer service here! Genalyn Nov 21, 2025