Several months ago, I stopped in to look at watches. Elliott assisted me showing me many different styles and I focused in on a particular Citizen. I didn’t purchase at that time thinking I would miss my Apple Watch. I have been looking at the watch online since then and went back to purchase it yesterday, 11/22/25. Elliott remembered me and the watch I loved. That is how to treat customers. I bought the watch and had a marvelous experience. They will be my go to place for jewelry. Thank you Elliott and team!! Kelly Nov 23, 2025
Had a very good experience at the Vernon Hills store. The employees were very friendly and knowledgeable. A big thank you for your help. We’ll definitely do our future Jewelry shopping there. Charles Nov 22, 2025
Awesome place Elizabeth is great to work with and John the manager is excellent. They both are very knowledgeable and go out of the to get you what you want the way you want JEFFREY Nov 08, 2025
I searched for a very long time to find the wedding set that fit my personality. I found that ring and amazing service at Roger’s & Hollands! bobbie Aug 21, 2025
Last edit to add! - Randall called today to let me know the new ring was in stock, walked in, immediately was taken care of by the wonderful Randall. It was a quick, headache free swap out. Still very satisfied with bringing my buisness to ashcorft & Oak and of course to Randall, i hope theres comission for him! Randall helped me find an upgrade for my hubby! There were many options, and im not very knowledgeable on men's rings but he helped me find the perfect upgrade! *Edit* Ended up getting wring size, like a doof, called over the phone, got ahold of Randall again, he helped special order the correct size. All in all, very happy and satisfied with the customer service here! Genalyn Nov 21, 2025
The service here is beyond what is expected and the selection is stylish and elegant! Their expert staff is knowledgeable, attentive to your needs and can help you find stunning pieces at the lowest possible price. The protection plans of the company are some of the best. Jim and Jenna offer a comfortable, pressure free and supportive experience that I prefer when shopping for jewelry. They have deep knowledge of jewelry and their inventory. Their personal approach to sales let's me know they are there for me and there is a tangible effort on their behalf to be under the budget I set. Hence, I haven't shopped anywhere else in years, have developed a great relationship with them and shop with them for everything from small gifts for holidays to our wedding rings. Jonathan Nov 22, 2025