The over all experience was great. The associate was new and still learning that is why I gave 4 stars. Rene' Oct 17, 2025
Finished product was beautiful, great service, personable, enjoyable 7/30 /25.... Bought a G Shock watch for my husband, snd the service was amazing, a young lady who works on Wednesday, took my husband through all the settings, charged it, gave him printed instructions. What an amazing store and great people to help you...ALL of them, that helped us Thank you so much Betty Jul 30, 2025
I recently purchased a watch for my husband, and he loved it! He took it in to be size and no issues. He purchased a ring for me, all I can say is it is beautiful. The style, setting, the shape of the diamond....I just love it! And I am sure they did assist him in choosing it! I have had jewelry repaired there and never a worry. Ameera, Marybeth, and Liz are always with a warm greeting, a smile, professional, knowledgeable and listen to what you are looking for, with no pressure. Deborah Oct 30, 2025
I have closely worked with Justin over the last five years I will not go anywhere else. His customer service has been absolutely amazing. He goes above and beyond with sales. I have purchased several pieces through him every time I am in the Eau Claire location. I tend to find him because I have always had an honest, friendly positive experience I look forward to future purchases with Justin He goes above and beyond his position he has been more than a sales clerk. I have also witnessed him training other staff. He is beyond pleasant and knowledgeable. He is personal that is an asset to have in an every day business. Rochelle Aug 19, 2025
We worked with Caleb to make some custom rings and are super happy with the result. Pretty chill and honest dude, would recommend. Mike felt pushy and lied to us so we avoided him. Mk Nov 02, 2025