Why is purchasing a protection plan important?

  1. It makes financial sense. The unexpected costs to repair or replace broken or missing components of your jewelry can be high. Over the lifetime of your jewelry, costs for refurbishing, repairing, resizing and other services can add up. With the purchase of a Protection Plan, your jewelry is covered for life.†
  2. Saves you time. You'll have continuous jewelry or watch coverage without any required in-store inspections, ever.
  3. Gives you peace of mind. When purchasing one of our renowned jewelry or watch Protection Plans, you're assured peace of mind that your valuables can be enjoyed and cherished for years. Plus, ZERO deductible to obtain service on your covered item.
  4. Works harder & smarter than a free guarantee. Unlike many free jewelry guarantees, purchasing a Protection Plan includes coverage on service repairs for all watches and jewelry such as gemstone jewelry, charm bracelets, fashion earrings, etc., not just diamond-only items!

Protection Plans are available for most online orders or may be purchased at any Rogers & Hollands® Jewelers or Ashcroft & Oak® Jewelers location. Protection Plans are not available for purchase on online orders shipping to Florida or California.

†For specific details, see Protection Plan terms & conditions here.

Watch Protection


  • Continuous coverage with NO required in-store inspections
  • Coverage remains active when traveling or relocating internationally
  • No coverage delays - Coverage begins on purchase date
  • Coverage from failures such as:
    • Movement failure
    • Water damage to water-resistant watches
    • Crystal scratches or breaks
    • Case or bezel damage that affects watch operation
    • Broken watchbands
    • Broken clasps
    • Broken stem or crown
  • One replacement per calendar year of leather or rubber watch straps that are cracked or damaged
  • One refurbishment of cosmetic scratches or dents per calendar year on silver-tone stainless steel watchbands
  • Repairs made by certified watchmakers
  • No deductibles or hidden fees

1 All new watches come with a limited manufacturer's warranty. Where applicable, manufacturer's warranty coverage takes precedence over Protection Plan coverage.

2 Limitations & exclusions apply. See terms & conditions (here) for details & a complete list.

  • Battery replacement
  • Lost or stolen items
  • Damage resulting from misuse or abuse of merchandise
  • Unauthorized product repairs, modifications or alterations
  • Failure to follow the manufacturer's instructions
  • This Plan does not cover loss or theft of the Merchandise or damage resulting from loss of any kind.

Full details of what is not covered and general exclusions here.

When it comes to watches, warranty information varies from manufacturer to manufacturer. When you get your new watch, read the warranty information and register with the manufacturer if needed. Watches are finely tuned instruments made up of moving parts, so regular maintenance will keep them running and beautiful.

Citizen Warranty

Bulova Warranty

CASIO G-Shock Warranty

Hamilton Warranty

Movado Warranty

Tissot Warranty

These protection plans make it easy to keep your watch beautiful, clean, strong and worry-free. This one-time purchase provides a lifetime of protection as well as precious peace of mind. Additional Watch Protection Program Details

Jewelry Protection PlanWatch Protection Plan Price Guide

Watch Cost* 3-Year Watch Protection Plan 5-Year Watch Protection Plan
$50 to $99.99 $34.99 $43.99
$100 to $199.99 $44.99 $65.99
$200 to $299.99 $55.99 $89.99
$300 to $399.99 $65.99 $109.99
$400 to $499.99 $79.99 $132.99
$500 to $599.99 $89.99 $154.99
$600 to $799.99 $109.99 $175.99
$800 to $999.99 $132.99 $199.99
$1000 to $1249.99 $154.99 $219.99
$1250 to $1499.99 $179.99 $249.99
$1500 to $1,999.99 $199.99 $275.99
$2000 to $2499.99 $219.99 $299.99
$2500 to $2999.99 $249.99 $349.99
$3000 to $3999.99 $275.99 $399.99
$4000 to $4999.99 $299.99 $449.99
$5000 to $5999.99 $329.99 $499.99
$6000 to $7999.99 $389.99 $549.99
$8000 to $9999.99 $449.99 $659.99
$10,000 to $14,999.99 $549.99 $899.99
$15,000 to $19,999.99 $719.99 $1099.99
$20,000 to $24,999.99 $899.99 $1325.99
$25,000 to $29,999.99 $999.99 $1549.99
*before tax & shipping