Why is purchasing a protection plan important?

  1. It makes financial sense. The unexpected costs to repair or replace broken or missing components of your jewelry can be high. Over the lifetime of your jewelry, costs for refurbishing, repairing, resizing and other services can add up. With the purchase of a Protection Plan, your jewelry is covered for life.†
  2. Saves you time. You'll have continuous jewelry or watch coverage without any required in-store inspections, ever.
  3. Gives you peace of mind. When purchasing one of our renowned jewelry or watch Protection Plans, you're assured peace of mind that your valuables can be enjoyed and cherished for years. Plus, ZERO deductible to obtain service on your covered item.
  4. Works harder & smarter than a free guarantee. Unlike many free jewelry guarantees, purchasing a Protection Plan includes coverage on service repairs for all watches and jewelry such as gemstone jewelry, charm bracelets, fashion earrings, etc., not just diamond-only items!

Protection Plans are available for most online orders or may be purchased at any Rogers & Hollands® Jewelers or Ashcroft & Oak® Jewelers location. Protection Plans are not available for purchase on online orders shipping to Florida or California.

†For specific details, see Protection Plan terms & conditions here.

Jewelry Protection


  • Unlimited professional cleaning at any Rogers & Hollands or Ashcroft & Oak location
  • Continuous coverage with NO required in-store inspections
  • Coverage remains active when traveling or relocating internationally
  • No coverage delays - Coverage begins on purchase date
  • Lifetime ring sizing*
  • No wedding band size exchange fees, on materials that cannot be sized (limitations apply)
  • Diamond & gemstone loss coverage** (Including 2.05+ carat single-mounted diamonds!)
  • Diamond & gemstone coverage for cracked, chipped or scratched stones.(Stones that have been chipped or broken may be replaced, recut or re-polished.)
  • No charge on soldering/joining of wedding sets together at the bottom of the shank (All products must be covered under an active protection plan.)
  • Stone tightening (Will tighten any setting where a stone may be loose.)
  • No re-setting charge on diamonds and gemstones that have come free from their mounting/setting.
  • Restoration services needed as a result of failures or breakage due to normal wear & tear, such as:
    • Broken, worn or bent prongs (Retip and/or replace worn or broken prongs that jeopardize the security of the stone(s).)
    • Stretched or broken pearl strands
    • Cracked or thinning ring bands
    • Kinked chains and broken clasps
    • Broken earring posts or backs
    • Distorted, bent or dented jewelry
    • Metal gouges or discoloration
  • Coverage applies to the following metals/materials: karat gold, platinum, palladium, P4, sterling silver, most tungsten, titanium, and stainless steel
  • No deductibles or hidden fees

† Limitations & exclusions apply. See terms & conditions (here) for details & a complete list.

*Applies to Lifetime Protection Plan only. Sizing coverage includes standard sizing charges from a jeweler. Ring sizings that require a new ring shank, recasting of the ring, or other particularly extensive or costly procedures are not covered
**We will replace any diamond lost due to a defective, worn, bent, or broken setting.


  • Damage resulting from misuse or abuse of merchandise
  • Unauthorized product repairs, modifications or alterations
  • Failure to follow the manufacturer's instructions
  • This Plan does not cover loss or theft of the Merchandise or damage resulting from loss of any kind.

Full details of what is not covered and general exclusions here.

These protection plans make it easy to keep your jewelry beautiful, clean, strong and worry-free. This one-time purchase provides a lifetime of protection as well as precious peace of mind. Additional Jewelry Protection Program Details

Jewelry Protection PlanJewelry Protection Plan Price Guide

Jewelry Cost* 3-Year Jewelry Protection Plan Lifetime Jewelry Protection Plan
$50 to $99.99 $19.99 $42.99
$100 to $199.99 $29.99 $65.99
$200 to $299.99 $39.99 $84.99
$300 to $399.99 $49.99 $99.99
$400 to $499.99 $54.99 $114.99
$500 to $599.99 $59.99 $129.99
$600 to $799.99 $69.99 $149.99
$800 to $999.99 $74.99 $164.99
$1000 to $1249.99 $79.99 $189.99
$1250 to $1499.99 $89.99 $209.99
$1500 to $1,999.99 $99.99 $242.99
$2000 to $2499.99 $109.99 $274.99
$2500 to $2999.99 $125.99 $309.99
$3000 to $3999.99 $142.99 $354.99
$4000 to $4999.99 $164.99 $399.99
$5000 to $5999.99 $189.99 $449.99
$6000 to $7999.99 $219.99 $549.99
$8000 to $9999.99 $269.99 $659.99
$10,000 to $14,999.99 $349.99 $829.99
$15,000 to $19,999.99 $449.99 $999.99
$20,000 to $24,999.99 $549.99 $1199.99
$25,000 to $29,999.99 $659.99 $1399.99
*before tax & shipping