Customer Reviews

Why settle for the same mall jewelry store (like a “box” of “rocks”, get it?) when you can find a hidden gem?

Our secret superpower is combining the unique custom abilities of independent jewelers with the strength of a large jeweler to offer our guests selection, customization, and quality at a great price. Combine our superpower with our highly knowledgeable associates (our “rock” stars), thousands of 5-star reviews (our gold stars!), and the best jewelry warranties around (our secret sauce), you’ll feel confident in your purchase.



Sheryl J. from Brookfield, WI "Kelsey helped me at this store with a bracelet for my daughter. We had been looking at Kay’s before going to Rogers and Hollands and the sales lady there was just pushing us to buy. Kelsey was very patient with us and showed us a few bracelets, till we found the perfect one for the right price. It was like buying from a friend. I would completely recommend this store and Kelsey for a pleasurable buying experience.


Sarah R. from Schaumburg, IL "This was our 2nd time buying a ring...and it was a phenomenal experience! Everyone there was very knowledgeable and so helpful. They worked as a team and you can tell they care about you."


Kasey M. from Peoria, IL "My fiancé and I went here originally just to browse for a wedding band for him and we wound up coming back to purchase one because our first experience was so good. We were helped both times by Beth who greeted us warmly, and made our visit so fun & exciting as she went above and beyond to help us find exactly what we wanted. We love his tungsten style ring but also loved how friendly & personable Beth was. Would highly recommend this store and it’s employees!"


Troy C. from Terre Haute, IN "Our recent experience with Ashcroft & Oak has confirmed that we made the right decision in choosing them over any other store. My future wife couldn’t be happier with her engagement ring that Clay and his team helped me design and mount - all while working to stay within my budget. I sincerely appreciate the service we received from these guys and we always recommend them to our friends, family, and now Google."


Megan & Matt N. from Canton, OH "My husband bought my engagement and wedding ring here. We’ve popped in a few times to have it polished, I’ve gotten it resized once, and they have even taken care of my husband’s ring that we did not buy there... We love the customer service so much, he went back and bought a beautiful set of earrings for me. Great pricing and the best staff we’ve come across!"


Maria H. from North Riverside, IL "Great experience today with the sales Representative Alex Marrero. He was able to help me with what I wanted. Upgrading my rock from my 13 anniversary to a bigger size for my 27 anniversary. I will post a picture of my new ring once I pick it up from the jewelry."


Patty C. from Appleton, WI "Love Rogers and Holland’s Jewelry! My husband bought my wedding ring there in 1995 and I have loved it ever since! When we needed it appraised just 2 years later for Insurance purposes, it was valued at almost twice what we paid! This week I brought it in for its first repair in 23 years, I was told they could repair the broken prong for $35. Staff was very friendly and easy to work with. Great place to shop!"


Tanny B. from St. Peters, MO "We had the pleasure of working Tony, Patti, Arlene, Fran and Lydia. This was our first time with Rogers & Holland and I had the pleasure of designing my unique wedding ring. Every step of the way the staff made it easy. It was a truly wonderful experience because they all went above and beyond and gave exemplary customer service and because of that we are now life long customers of Rogers & Holland."


Megan L. from Ashwaubenon, WI "My Husband and I upgraded both of our rings last February. We loved the protection plan they have now. Not having to come in every 6 months was definitely ideal for us. We worked with Scott & the manager Justin. They were both amazing! They did everything they could to make us happy. We won’t go anywhere else. Thank you Scott & Justin!"


Josh B. from Pittsburgh, PA "I stopped by Ashcroft and Oak to look at engagement rings, with no intention of buying anything. Alicia, the manager, greeted me and told me about the store. Then she worked with me and we ended up designing exactly what I was looking for and the price was FANTASTIC. The ring came back from being customized and it was perfect! My fiancée absolutely loved it!"


Ian D. from Burnsville, MN "Where do I begin?! These guys from the moment I stepped foot in the door they treated me like gold (pun intended)! I shopped ALL the jewelry stores: Kay, Jared, Zales, you name it! No one holds a candle to the experience I had @ Rogers & Hollands in the Burnsville Center Mall. I found the perfect diamond for my love of my life, not only for a VERY reasonable price, but I also have a piece of mind that our experience will last a lifetime. I was literally high-fiving them and had tears of joy when I left for the first time!"


Will S. from Lockport, IL "I had the opportunity to visit this location during the holiday season. I was looking for a particular necklace that I was asking my mother for. The sales associate was absolutely amazing! Great attention to my needs. We went from looking for 14ct white gold to Sterling Silver. The associate never lost interest after the many selections I looked at and tried on. She even had a great attitude and was accommodating to my search. I went from looking at $500 to buying one for $78. All without being pushy or "selling"."


Sam B. from Joliet, IL "I went to Rogers & Hollands looking for a specific ring. After going to multiple other locations that tried to push different styles that were out of my price range, I was thankful to finally find a place that listened. Brad took my desires and price range into account immediately and literally within 30 minutes of being in the store, we had found the perfectring for size, quality, design, and price. But I was on a tight schedule and needed the ring shipped. Brad took the initiative and got it done. He was punctual and kept me notified, even when things might get delayed. All said and done, I got the ring on time, she said yes and I couldn’t be happier. If you’re looking for quality jewelry, and associates that actually listen to you, this is a great option."


Paige K. from Rochester MN "They have gone above and beyond to make my dreams come true with my beautiful ring. We have had a more difficult situation because we are with the military and are never in town long. Shannon McGhie and Jessica are amazing. I 10/10 recommend going here to get your jewelry. They took personal time after they were off work in order to bring my ring to another jeweler to be put together in time for us to go back to our base. They really care :) I love these guys and you will too!"


Adam W. from Beachwood, OH "Excellent service and great staff thank you Tiffany for your help love my watch. Definitely will recommend family and friends because they treat you like family here. Thank you."


Katie W. from Mishawka, IN "Grace was so incredibly helpful and patient as I tried on about 70+ rings looking for just the right look. She suggested things I might like and listened to the things I didn’t like without any judgement. I felt totally comfortable trying things on and didn’t feel guilty that I needed more time to think about my decision before purchasing. Also like that they are family owned and will have Thanksgiving off. Will definitely return."


Xavier C. from Sioux Falls, SD "I bought a Cuban chain from Ashcroft and it was the best purchase I’ve made yet! Shout out to Sara and michaela for hooking it up!"


Melanie P. from Mishawaka, IN "I can’t even begin to describe my experience, but AMAZING!!! Susie and Abbie worked with my husband to restyle my current wedding ring as a surprise to me. And I couldn’t be more happy with how it turned out."