Last edit to add! - Randall called today to let me know the new ring was in stock, walked in, immediately was taken care of by the wonderful Randall. It was a quick, headache free swap out. Still very satisfied with bringing my buisness to ashcorft & Oak and of course to Randall, i hope theres comission for him! Randall helped me find an upgrade for my hubby! There were many options, and im not very knowledgeable on men's rings but he helped me find the perfect upgrade! *Edit* Ended up getting wring size, like a doof, called over the phone, got ahold of Randall again, he helped special order the correct size. All in all, very happy and satisfied with the customer service here! Genalyn Nov 21, 2025
The customer service was excellent but I feel the company has you coming and going. We had a lab grown 2 k that I traded in for a natural one recently and I feel the diamond was marked up to compensate the cost. Robert Oct 22, 2025
My experience with Arlene was great. She helped me every step of the way and was very knowledgeable. Brooks Nov 02, 2025
Amazing staff to start with, they know what they’re doing. Again thanks to Bonnie and Griffin for helping me choose an amazing engagement ring. It’s has been real good experience here. Anvesh Sep 30, 2025
Brad is great!!! My other half is not the easiest to work with and Brad knows just how to sell to him!! We drive over 2 hours just to deal with Brad. Love this store! Mary Nov 23, 2025