We had a bracelet from Turkey that had a broken clasp. Shelia contacted the repair department, and they put on a clasp that looked good and worked perfectly!!

Staff are always attentive and helpful. I got my diamonds checked out and cleaned. I got another ring sent out for resizing and it came back in quickly!! My husband buys all my jewelry here.

They have super friendly and knowledgeable staff. We especially like Joanna, she's super nice and quick to tell us interesting facts about the difference pieces. We've bought my whole wedding set from them, and we're looking to buy again in the future soon. They're a very lovely company all around, we highly recommend them!

I’ve now been here a couple times and have bought two watches and I have had a pretty good experience overall. My first watch was sold to me by Madison I believe her name was and she was very nice to me but to be honest she wanted me to buy something more than I did. I came home on Black Friday that night with my first watch and I still have it and absolutely love it. I came back over a year later for my second one to be greeted by Madeline and Bill which they both felt pretty friendly to me. Madeline was very nice and Bill was super down to earth with me which I appreciate. I bought a watch and didn’t like it so I came back a few days later to exchange it for another Bulova which I love and it wasn’t too much of a hassle. I didn’t want to spend as much as I did but Bill found me the perfect watch so I bit the bullet. Overall I do like this place and do recommend it and the only reason for the 4 stars is because I did feel pressured at times to buy something but I do really like this place and the people. I will be back and thank you!

I needed a battery for my Fossil watch that had proved to be difficult to open but the kind and professional staff at Ashcroft & Oak opened the watch with ease and got my beautiful time piece ticking again.