I’ve now been here a couple times and have bought two watches and I have had a pretty good experience overall. My first watch was sold to me by Madison I believe her name was and she was very nice to me but to be honest she wanted me to buy something more than I did. I came home on Black Friday that night with my first watch and I still have it and absolutely love it. I came back over a year later for my second one to be greeted by Madeline and Bill which they both felt pretty friendly to me. Madeline was very nice and Bill was super down to earth with me which I appreciate. I bought a watch and didn’t like it so I came back a few days later to exchange it for another Bulova which I love and it wasn’t too much of a hassle. I didn’t want to spend as much as I did but Bill found me the perfect watch so I bit the bullet. Overall I do like this place and do recommend it and the only reason for the 4 stars is because I did feel pressured at times to buy something but I do really like this place and the people. I will be back and thank you! LanSalma Oct 03, 2025
Today I had a great experience with my jeweler Terri in Orland Park. I have been shopping with Terri for over 20 years. My husband and I have always been a satisfied customers for over 20 years shopping with Terri from my wedding ring to all my up grades over the years. She always delivers as promised to find me the most beautiful ring. I have never had to shop outside of Rogers & Hollands because my family has always been satisfied with Terri outstanding service for our wedding anniversary. I can’t go anywhere without people admiring my wedding ring. Terri always delivers. Thanks for your service of over 20 years to my family we definitely appreciate your service to Mr. and Mrs. White. Sandra Oct 27, 2025
Armend was incredibly he helped us and was really knowledgeable the staff was really nice and considerate I recommend anyone to go here and I appreciate their time and effort. Alex Nov 13, 2025
Elizabeth Tehmeena Ayella, I want to thank you for your attention and for taking the time to help me the way you did. I entered the store very nervous, but after receiving your help, everything changed. Thank you for everything; you are truly incredible. I will definitely return to get an upgrade for my future wife's ring. Denis Nov 15, 2025