A huge shout-out to the team at this location. I get nervous with large purchases and was already anxious after visiting the other jewelers before arriving at Rogers and Hollands. Upon walking in, we were immediately greeted by Christopher, Cady, and Jaxon. These three folks earned my trust right away due to their genuine interest to help and ensure we got what we wanted. Christopher provided us information about warranties, cleanings, protection plans, and setting styles. Information no other jeweler, in town, had provided. The company’s ring designer Brad was available for a consultation coincidentally around the time we walked in, Christopher and Cady helped coordinate an opportunity for us to meet on Teams with Brad, where he crafted the perfect engagement ring for my soon-to-be fiancé. After we designed our ring Christopher and his team were excellent in finalizing the transaction, and it was very cool that he gave us a large amount of spend $300, get $100 off coupons for our next purchase. (Wedding bands) We had a great experience and cannot wait to come back! Thank you Christopher, Cady, Jaxon, and Brad! -Ryan & Alyson Ryan Oct 13, 2025
Madeline was amazing she helped me resize and learn more about my warranty while also helping me out with some new earrings since my dog ate the last ones I highly recommend requesting her with her bubbly personality and professionalism Joshua Oct 17, 2025
I received a good service from Elizabeth M. today at Old Orchard Mall. She cleaned my wedding ring as well and told me about the sales as well. Olga Nov 15, 2025
The staff helped out immensely with a purchase of a Ruby Necklace that I eyed! They were attentive to the customer and were also taking care of newer staff. Emily was exceedingly helpful in showing the necklace and showing engagement ring ideas! I would recommend shopping and the prices seem very reasonable! Wonderful experience and look forward to returning if needed! Daniel Oct 13, 2025
Joel Harris and Brad Ferguson has helped me today find the perfect jewelry that was right for me. This took listening to my wants and making it happen. They both are excellent salespeople and made me feel like more than a customer. Thank you for having such caring people working at Ashcroft & Oak! Ceresier Tarvin Bettyboopblkloc Nov 20, 2025
Thank you to the whole team for my engagement ring I’ve been trying to add a photo of it but it won’t let me:(. Go there and see bill like I said before! Great guy to work with! Thank you we plan on coming back for the wedding ring soon! Thank you again! Will add photos in photo section Angelo Nov 07, 2025