Always a great experience shopping here. We buy everything from here because you know they’ll always take care of you and their protection plans don’t have weird loopholes and fine print like other places. Great place to shop! Deidra Nov 13, 2025
Even though I didn’t want a “high end” watch, they treated me like a favored customer and didn’t try to push the more expensive ones, but showed what was available. I needed a couple links added to make it more comfortable and they gladly ordered them since they weren’t readily available. The salesman interacted with us while we were looking, showing interest in us. That’s what sold me—besides liking the watch that I bought!! Linda Oct 22, 2025
Came in to look at watches, was helped immediately by a very knowledgeable salesperson, but she also was willing to ask a colleague if it was something she didn't know. Did not pressure me at all, letting me leave to think about my purchase. Came back and made the purchase. From beginning to end, the process was pleasant and easy. Jason Mar 25, 2025
An incredible experience with Jennifer Ostrander. I am in love with my wedding band she helped me find! Excellent customer service means something these days and if you want this while you are looking for your special piece of jewelry go visit her and her team at Salmon Run Mall! This location has beautiful pieces and my fiancee and I found it easy to find out forever wedding bands. Ordering was a breeze, offered sale prices were amazing, sizing my ring was done so fast and fit perfectly! Thank you Jennifer and Ashcroft & Oak. A truly wonderful experience and we will return because of this experience! AmberLee Nov 23, 2025
Madeline was amazing she helped me resize and learn more about my warranty while also helping me out with some new earrings since my dog ate the last ones I highly recommend requesting her with her bubbly personality and professionalism Adriana Oct 17, 2025