Unfortunately I didn't catch the name of the associate who helped me but I had an amazing experience buying my first watch at the Fairfield commons location 11/23/25. He helped me look at various watches within my budget with a smile on his face the entire time. Will go back thank you. Joshua Nov 23, 2025
My girlfriend and I went looking for an engagement ring, and Matt was extremely helpful and truly committed to making sure it turned out perfect. His experience showed throughout the entire process, he went above and beyond, even reaching out to multiple people to find the exact diamond we wanted. We truly appreciate the care, patience, and dedication he put into helping us. Jocelyn was also fantastic, and her knowledge and friendly approach added to the experience. She made us feel comfortable from the start. Their customer service was exceptional from start to finish. If you’re looking for the perfect engagement ring, Matt is the man to make it happen! We’re so grateful for everything and couldn’t be happier with our ring. Kevin Nov 18, 2025
Dustee was super great!!! She helped fix my grandson necklace that means so much to him it is his father’s fingerprint he keeps close to his heart. ❤️ Thank Rebecca Oct 08, 2025