Jewel and Logan were amazing!!! I live out of state and needed my ring fixed. It was fast and easy. They were super sweet and very professional at all times. In a few years I will be coming back to get my upgrade.

Me and my partner went engagement ring shopping. This was the second store we looked at. Bill was very friendly and got us up to speed on what to know about diamonds, gold, and the like. Showed us a variety of rings so that my partner could get a good feel for how it felt on her hand. Came back after looking at several places in town and decided to go the custom route, which Johnathan helped me with. They asked me if I had a budget in mind, and stated they would try their best to work with that and did so. We went through several iterations with the artists designing the ring. We looked at diamonds together, online, and in person to pick the right center stone. The prices on their diamonds beat comparable diamonds from other retailers. They were very respectful, amenable, and pleasant throughout the whole process. The final product was a ring that my partner was very happy with. Would recommend to anyone!

Unfortunately I didn't catch the name of the associate who helped me but I had an amazing experience buying my first watch at the Fairfield commons location 11/23/25. He helped me look at various watches within my budget with a smile on his face the entire time. Will go back thank you.

Victor was friendly and helpful. I Didn’t feel pressured to buy. I found what I was looking for. I went back a few days later with an issue I had with the second watch I bought. Victor was able to help and solve the issue quickly. Grateful for his help. Definitely coming back for any watch purchases in the future. Thank you Victor and Lupe.

Excellent staff always willing to work with you and go above and beyond!