Theresa is absolutely amazing! I needed my Wife's wedding ring fixed and rodium plated, and she was able to get all my info found, collated into one account and have the ring sent off, fixed and back within a week and a half! Truly wonderful experience every time I come here. Well worth the 45 min drive just to deal with folks that care about each and every one of their clients. Thanks again! Joshua Nov 22, 2025
Abdul was very helpful and created a perfect solution for my wife’s rings. We just picked them up and are very happy with how they came out. Great customer service, they even kept the store open a few minutes late so that we could pick up. Dan Nov 08, 2025
Great watches and friendly staff. Xavier was super kind and conversational. Seemed like he actually cared about the products he was selling! Young and Groovy Sep 09, 2025
I have closely worked with Justin over the last five years I will not go anywhere else. His customer service has been absolutely amazing. He goes above and beyond with sales. I have purchased several pieces through him every time I am in the Eau Claire location. I tend to find him because I have always had an honest, friendly positive experience I look forward to future purchases with Justin He goes above and beyond his position he has been more than a sales clerk. I have also witnessed him training other staff. He is beyond pleasant and knowledgeable. He is personal that is an asset to have in an every day business. Rochelle Aug 19, 2025
Olivia & Jared were absolutely amazing and compassionate as I picked out a chain for my keepsake fingerprint charm. Kristy Oct 01, 2025