The customer service was excellent but I feel the company has you coming and going. We had a lab grown 2 k that I traded in for a natural one recently and I feel the diamond was marked up to compensate the cost. Robert Oct 22, 2025
I went to several jewelers to find what I was looking for. When I stopped at Rogers & Holland, Tessa and Tyler went above and beyond. They listened to what I wanted, were compassionate, and I walked out with a purchase I love! Thank you! Ellen Nov 20, 2025
Anne was amazing! Very attentive, knew what she was talking about and made shopping with her feel like a white glove experience! Will definitely be back for her to help me again! Megan Ash Nov 23, 2025
My husband was looking for a gift for our daughter's birthday. Ann and Ruby helped him find a beautiful bracelet. He said they helped him so much and was so nice. Thank you Ann and Ruby!!! Kaninia Nov 06, 2025
Xavier was the soul of courtesy, incredibly knowledgeable, and helped me when I was so out of my depth matching a pendant with a necklace for my anniversary. Grace, the manager, was also incredibly helpful figuring out pricing and helping me weigh the pros and cons. You cannot get a kinder, more helpful, and better team anywhere! Taylor Aug 02, 2025