We had a bracelet from Turkey that had a broken clasp. Shelia contacted the repair department, and they put on a clasp that looked good and worked perfectly!! David Nov 20, 2025
Brad and Sable took great care of us with the purchase of my engagement ring and wedding band. There was a good deal of red tape to maneuver due to the fact that there was an insurance claim required for the purchased and they worked diligently to get me taken care of. They are among the best and most knowledgeable in the business. Bonny Nov 13, 2025
I spontaneously wanted to purchase jewelry and had a few ideas in mind...the workers were patient, friendly, helpful, understanding, encouraging, and so much more. This was by far the best jewelery shopping experience I've ever had! It's been about a month now and I'm still very happy with my purchases. Thank you!! 🙏🏽 KasSandra Nov 18, 2025
Delaney at the Evansville location is amazing. I recommend everyone stopping by if you’re in the mall. Frances Sep 20, 2025
I’ve now been here a couple times and have bought two watches and I have had a pretty good experience overall. My first watch was sold to me by Madison I believe her name was and she was very nice to me but to be honest she wanted me to buy something more than I did. I came home on Black Friday that night with my first watch and I still have it and absolutely love it. I came back over a year later for my second one to be greeted by Madeline and Bill which they both felt pretty friendly to me. Madeline was very nice and Bill was super down to earth with me which I appreciate. I bought a watch and didn’t like it so I came back a few days later to exchange it for another Bulova which I love and it wasn’t too much of a hassle. I didn’t want to spend as much as I did but Bill found me the perfect watch so I bit the bullet. Overall I do like this place and do recommend it and the only reason for the 4 stars is because I did feel pressured at times to buy something but I do really like this place and the people. I will be back and thank you! LanSalma Oct 03, 2025