Unfortunately I didn't catch the name of the associate who helped me but I had an amazing experience buying my first watch at the Fairfield commons location 11/23/25. He helped me look at various watches within my budget with a smile on his face the entire time. Will go back thank you.

Excellent staff. Enjoyed the ineraction and ability to work with reaching a compromise to make my purchase. Great personnel.

Sherry did an amazing job at helping me order my fiancé's engagement ring. Even called me regarding a diamond on sale that was perfect for the ring and set it aside for me

Went in to The Mall At Robinson location. Michelle, the Assistant Store Manager, was very helpful. I needed my ring cut off for a upcoming procedure. She removed it for me very gently. I highly recommend Michelle and this location.

Had a great experience at the Belden Village store with Kimberly and Ryan. We went into this store to look for something for myself and my wife saw a ring she really liked. Kimberly showed us the ring as well as some others similar to compare it to. There was no pressure whatsoever and she took her time and answered all our questions. She was delightful to work with. After a much longer visit than I expected, we purchased the ring Kimberly showed us, a new ring for me and a necklace for my wife. Oh, and I did purchase what I originally stopped in to look at for myself. Ryan was also very helpful when I was looking for a new wedding band for me. He was able to find one, a bit unusual, that I would consider. I did purchase it. Kimberly and Ryan, in my opinion, went above and beyond to help us. We’ll be back soon to have Kimberly help us with future purchases.