i lost my wedding band for a second time and i went back to rogers and hollands where i met angie. angie was very nice, courteous and pleasant. she offered another alternative for the new wedding ring which was less expensive but looked identical to my old one and is made of high quality tungsten. angie ordered the new ring and it arrived very quickly. i appreciate angie's help. since this is the third wedding ring we purchased from rogers and hollands i would definitely return. john Nov 22, 2025
Came in to look at watches, was helped immediately by a very knowledgeable salesperson, but she also was willing to ask a colleague if it was something she didn't know. Did not pressure me at all, letting me leave to think about my purchase. Came back and made the purchase. From beginning to end, the process was pleasant and easy. Jason Mar 25, 2025
Wonderful experience tonight at the Springfield, Illinois location! My sister and I were in need of a couple jewlery repairs and Madison went above and beyond to make sure we were taken care of. Great customer service is hard to find these days and we really appreciated her knowledge, enthusiasm and patience. Kacie Oct 03, 2025
Jimena did an excellent job cleaning and inspecting our rings!! They were the cleanest they have ever been!! Jeff Nov 01, 2025
Tessa and Tyler made our engagement ring shopping experience wonderful! They are extremely knowledgeable, attentive, honest and fun. They made sure we got exactly what we were looking for. This was one of the best customer service experiences we have had in years. We will definitely be back. Teri Nov 18, 2025