I was unsure of what I wanted, Mark was very helpful and patience in guiding me through my choices, I am very happy with my final decision, my ring is beautiful. Thank you. Sang Nov 14, 2025
I’ve now been here a couple times and have bought two watches and I have had a pretty good experience overall. My first watch was sold to me by Madison I believe her name was and she was very nice to me but to be honest she wanted me to buy something more than I did. I came home on Black Friday that night with my first watch and I still have it and absolutely love it. I came back over a year later for my second one to be greeted by Madeline and Bill which they both felt pretty friendly to me. Madeline was very nice and Bill was super down to earth with me which I appreciate. I bought a watch and didn’t like it so I came back a few days later to exchange it for another Bulova which I love and it wasn’t too much of a hassle. I didn’t want to spend as much as I did but Bill found me the perfect watch so I bit the bullet. Overall I do like this place and do recommend it and the only reason for the 4 stars is because I did feel pressured at times to buy something but I do really like this place and the people. I will be back and thank you! LanSalma Oct 03, 2025
100 stars for customer service. Thank you Leilee and Heather for helping us with our purchase and your patience. Great experience with great people. ❤️ TheMsladja20 Oct 04, 2025
We were extremely impressed with the expert advice and attention we were given by the salesman. No pressure to buy and continuous information and advice given during the entire experience. Gary Nov 21, 2025
Brad is great!!! My other half is not the easiest to work with and Brad knows just how to sell to him!! We drive over 2 hours just to deal with Brad. Love this store! Mary Nov 23, 2025