17 yrs ago I came in with tears in my eyes because the jewelry store we purchased our rings from failed to tell me how small it would be after soldered together. Blamed on me. Your company too my ring, resized and soltered and gave me an awsone deal. Thank you do much for your help and make a newely married women feel better. Joy Sep 20, 2025
Wonderful experience tonight at the Springfield, Illinois location! My sister and I were in need of a couple jewlery repairs and Madison went above and beyond to make sure we were taken care of. Great customer service is hard to find these days and we really appreciated her knowledge, enthusiasm and patience. Kacie Oct 03, 2025
Rauj! Rauj! Rauj! He is the ABSOLUTE BEST!!! He's patient and so very kind. He thoroughly explains the product and is very knowledgeable. I've been shopping at R&H for over 20 years, and the majority of that time and money has been spent with Rauj. Thank you for being such a great resource and a kind person altogether. Alia S. Nov 06, 2025
My girlfriend and I just LOVE coming here! Piper and Dan are an absolute Joy and Pleasure to work with. They are so helpful and knowledgeable at their jobs. We live in the Minneapolis/St. Paul metro and have gone to other R&H Jeweler stores in the metro area and the Rochester store is the one we keep coming back to. Totally worth the extra drive to work with Piper and Dan! We highly recommend everyone to go here. I am looking forward to a continued relationship with this store in making our special day all the more unique and special! Thank you so very much Piper & Dan! Blaine Nov 15, 2025
Ryan is always a pleasure to work with. They go out of their way to make sure customers are happy Johanna Nov 06, 2025