Garrett was beyond exceptional in answering our questions, guiding us to the best match to what we were searching for in a unique gift. Extremely satisfied and will be back in the future ! Guy Oct 16, 2025
Haddie did a fantastic job taking great care with my watch and making sure it was perfect!!! Sheila Nov 12, 2025
Had a great experience at the Belden Village store with Kimberly and Ryan. We went into this store to look for something for myself and my wife saw a ring she really liked. Kimberly showed us the ring as well as some others similar to compare it to. There was no pressure whatsoever and she took her time and answered all our questions. She was delightful to work with. After a much longer visit than I expected, we purchased the ring Kimberly showed us, a new ring for me and a necklace for my wife. Oh, and I did purchase what I originally stopped in to look at for myself. Ryan was also very helpful when I was looking for a new wedding band for me. He was able to find one, a bit unusual, that I would consider. I did purchase it. Kimberly and Ryan, in my opinion, went above and beyond to help us. We’ll be back soon to have Kimberly help us with future purchases. William Sep 01, 2025
I had excellent customer service while shopping for my fiancé 's engagement and wedding rings. Chad Long ( manager) worked with me for a week because I lived about 80 miles from Springfield, Illinois. The staff is very friendly and they have a very nice selection of jewelry products. Derek Aug 05, 2025
RaJeanna was a fantastic help to me today looking at watches as well as rings. She is super friendly and easy to get along with. Thank you for your kindness, patience, and excitement to work with me! Peyton Nov 11, 2025