I recently purchased a watch for my husband, and he loved it! He took it in to be size and no issues. He purchased a ring for me, all I can say is it is beautiful. The style, setting, the shape of the diamond....I just love it! And I am sure they did assist him in choosing it! I have had jewelry repaired there and never a worry. Ameera, Marybeth, and Liz are always with a warm greeting, a smile, professional, knowledgeable and listen to what you are looking for, with no pressure. Deborah Oct 30, 2025
Our experience here was excellent. We came in o e day and looked at a ring that contained our son’s birthstone and a butterfly and then came back a few days later to get it. Our son had just passed away and this ring meant a lot to my wife. They were very receptive and kind while working with us on the purchase and made us feel like more than just a “customer” getting a product. The lady also showed my wife the cleaning cloth for silver and cleaned her earrings which was amazing. They brought a smile to our face which was not easy to do. We will be coming back for life! Army Nov 19, 2025
Jim and the crew are always top notch. We get the best service, no pressure sales and great jewelry. We have been shopping Rogers and Hollands for over 15 years! Abby Nov 06, 2025
Had a very good experience at the Vernon Hills store. The employees were very friendly and knowledgeable. A big thank you for your help. We’ll definitely do our future Jewelry shopping there. Charles Nov 22, 2025
Angie Benson is the best she get me right everytime I come to shop with her. Happy wife happy life. Robert Oct 20, 2025
100 stars for customer service. Thank you Leilee and Heather for helping us with our purchase and your patience. Great experience with great people. ❤️ TheMsladja20 Oct 04, 2025