Had a great experience at the Belden Village store with Kimberly and Ryan. We went into this store to look for something for myself and my wife saw a ring she really liked. Kimberly showed us the ring as well as some others similar to compare it to. There was no pressure whatsoever and she took her time and answered all our questions. She was delightful to work with. After a much longer visit than I expected, we purchased the ring Kimberly showed us, a new ring for me and a necklace for my wife. Oh, and I did purchase what I originally stopped in to look at for myself. Ryan was also very helpful when I was looking for a new wedding band for me. He was able to find one, a bit unusual, that I would consider. I did purchase it. Kimberly and Ryan, in my opinion, went above and beyond to help us. We’ll be back soon to have Kimberly help us with future purchases. William Sep 01, 2025
Best place to buy from sherry is the best very nice attentive and is always willing to help the best she can ...tha is Sherry matthew Oct 25, 2025
Chris was excellent and was able to fix my ring right in the store. Very friendly and prompt. Thank you! Devyn Nov 07, 2025
I had such a great experience with Nas at the jewelry store! He was incredibly kind, patient, and friendly. He helped me find the perfect necklace and made me feel so comfortable the whole time. Truly one of the best customer service experiences I’ve had yasmin Nov 09, 2025
I stopped in looking for help with specifics for an engagement ring. Right away I was greeted and taken care of. Kim was helping me the most, however the other staff was also kind and attentive when not assisting other customers. Kim (and staff) were very patient as we chose the band and stone with my specific preferences in mind. Very happy with my visit, and will be going back for future jewelry projects/gifts! Brock Oct 22, 2025